McGilton, K.S., Sorin-Peters, R., Sidani, S., Boscart, V., Fox, M., & Rochon, E. (2012). Patient-centred communication intervention study to evaluate nurse-patient interactions in complex continuing care. BMC Geriatrics, 12, Article 61.
https://doi.org/10.1186/1471-2318-12-61
https://bmcgeriatr.biomedcentral.com/articles/10.1186/1471-2318-12-61